Our Experience, Expertise, and Extensive Range of Products
With over 30 years of experience in the luxury curtains and blinds sector, our company has earned its reputation as a trusted name in the industry. Our extensive knowledge and unwavering commitment to quality have allowed us to cultivate long-standing relationships with interior designers, architects, and property developers. These connections enable us to continuously meet and exceed our clients’ expectations, delivering bespoke solutions regardless of the project scale.
We are proud of our nationwide network of designers, installers, and surveyors who make it possible to provide unrivaled service throughout the UK. No matter where our clients are located, our dedicated team ensures personalized assistance and professional installations tailored to their specific needs. Our ability to offer such comprehensive coverage and seamless service is a testament to our commitment to client satisfaction.
Our manufacturing process is carried out across multiple factories within the UK, guaranteeing stringent quality control and a vast array of options to choose from. By combining traditional craftsmanship with modern techniques, we can offer a diverse range of products that cater to an assortment of styles and preferences. Our clients have access to an extensive selection of luxurious fabrics, innovative designs, and customizable features that truly set their spaces apart.
The dedication to excellence, combined with the breadth of products we provide, distinguishes us from our competitors. We are steadfast in our mission to deliver not only high-quality curtains and blinds but also a seamless and satisfying customer experience. Our focus on quality, affordability, and a wide-ranging product portfolio ensures that every client finds the perfect solution for their unique requirements. By choosing us, clients are assured of unrivaled expertise, top-notch products, and exceptional service every step of the way.
Our Commitment to Superior Customer Service and Custom Solutions
Customer satisfaction is at the heart of our business, a fact clearly demonstrated by the over 75% of our enquiries that originate from customer recommendations. Our dedication to providing an unparalleled level of customer service has been instrumental in building this trust. From the outset, we offer free independent advice, ensuring that our clients are well-informed before making a decision. Additionally, our unique after-care service is designed to provide ongoing support long after the installation is complete.
Our strategically located office in London acts as a central hub for our national operations, allowing us to efficiently coordinate installations across the country. This centralization ensures that regardless of where our clients are based, they receive the same high standard of service and support. Our complete product range is manufactured in our UK-based workshops, providing clients with the flexibility to choose between fabric supply only or a full curtain makeup service.
We pride ourselves on our ability to cater to a diverse array of customer needs, offering machine-made, handmade, bespoke, and luxury curtains and roman blinds. Every project is tailored to meet the specific requirements of the client, from design and material selection to the final touches of installation. Our bespoke solutions not only reflect our clients’ individual tastes and preferences but also our commitment to delivering exceptional quality.
As further testament to our commitment to quality and customer satisfaction, we offer a comprehensive 5-year service contract to all our clients. This contract is a guarantee of our continued support and dedication to ensuring the longevity and performance of our products. When you choose our services, you’re not just opting for high-quality luxury curtains and blinds; you’re investing in expert craftsmanship and exceptional customer care that stands the test of time.